77pu Privacy Policy

1 Introduction

77pu is committed to protecting the privacy and personal data of all members who use our online gaming platform. We understand that trust is the foundation of any relationship between a player and their gaming platform — and that trust begins with being completely transparent about how your information is handled.

This Policy applies to all personal data collected through the 77pu website at 77pu.net, any associated mobile interfaces, customer support channels, and any other touchpoints through which you interact with the 77pu platform. It covers data collected both online and, where applicable, offline in connection with our services.

This Policy should be read alongside the 77pu Terms & Conditions, which govern your overall use of the platform. Both documents together form the complete agreement between you and 77pu regarding your account and the services we provide.

2 Data Controller

For the purposes of the Republic Act No. 10173 (Data Privacy Act of 2012) and its implementing rules and regulations, 77pu acts as the Personal Information Controller in respect of the personal data it collects and processes in connection with the operation of the 77pu platform.

As the Personal Information Controller, 77pu determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out in accordance with applicable Philippine data privacy laws and regulations, including those issued by the National Privacy Commission (NPC).

If you have any questions about how 77pu processes your personal data, or wish to exercise any of your data subject rights, you may contact our Data Protection Officer at: [email protected]

3 Personal Data We Collect

77pu collects the following categories of personal data in connection with the operation of our platform and the provision of our services:

Identity and Contact Information:

• Full legal name
• Date of birth (for age verification purposes)
• Residential address (including city, province, and postal code)
• Email address
• Mobile phone number
• Government-issued identification documents (e.g., Philippine passport, driver's licence, SSS/GSIS ID, PhilSys ID) where required for identity verification

Financial Information:

• GCash or PayMaya account details (mobile number associated with the account)
• Bank account details for BPI, BDO, Metrobank, or other supported banks (account name and number)
• Transaction history, including deposits, withdrawals, and wager records

Technical and Usage Data:

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session data, including login times, session duration, and pages visited
• Game activity logs, including games played, wagers placed, and outcomes
• Cookies and similar tracking technologies (see Section 10)

Communications Data:

• Records of communications with our customer support team via live chat or email
• Feedback, complaints, and dispute records

4 How We Collect Your Data

77pu collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access and use the platform, including through cookies, web beacons, and server logs.
• Third-party sources: Information received from payment processors (such as GCash, PayMaya, BPI, BDO, and Metrobank) in connection with deposit and withdrawal transactions, and from identity verification service providers where applicable.
• Publicly available sources: In limited circumstances, we may verify information against publicly available records to confirm accuracy or comply with regulatory obligations.

We will always endeavour to collect the minimum amount of personal data necessary to fulfil the stated purpose. Where collection is mandatory for regulatory compliance or account operation, this will be clearly indicated at the point of collection.

5 How We Use Your Personal Data

77pu uses the personal data we collect for the following purposes:

• Account management: To create, maintain, and administer your 77pu account, including verifying your identity and age (21+ requirement) and managing your account settings.
• Service delivery: To provide access to all games, features, and services available on the 77pu platform, including slots, live casino, sports betting, bingo, and specialty games.
• Payment processing: To process deposits and withdrawals through supported payment methods including GCash, PayMaya, BPI, BDO, and Metrobank, and to maintain accurate financial records.
• Customer support: To respond to your inquiries, resolve disputes, and provide assistance through our live chat and email support channels.
• Regulatory compliance: To comply with applicable Philippine laws and regulations, including anti-money laundering (AML) obligations, know-your-customer (KYC) requirements, and reporting obligations to relevant regulatory authorities.
• Responsible gaming: To monitor gaming activity and identify patterns that may indicate problem gambling behaviour, and to administer self-exclusion, deposit limit, and cooling-off requests.
• Security and fraud prevention: To detect, investigate, and prevent fraudulent activity, unauthorised account access, and other prohibited conduct.
• Platform improvement: To analyse usage patterns and technical performance data to improve the functionality, reliability, and user experience of the 77pu platform.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates where you have consented to receive such communications. You may opt out at any time.

6 Legal Basis for Processing

77pu processes your personal data on the following legal bases as recognised under the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules:

• Contractual necessity: Processing is necessary to perform the contract between you and 77pu — specifically, to operate your account and deliver the gaming services you have registered to use.
• Legal obligation: Processing is required to comply with applicable Philippine laws and regulations, including AML/KYC obligations and regulatory reporting requirements.
• Legitimate interests: Processing is necessary for the legitimate interests of 77pu, including fraud prevention, platform security, and service improvement, provided such interests are not overridden by your rights and interests.
• Consent: For certain processing activities — such as marketing communications and non-essential cookies — we rely on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

7 Data Sharing & Disclosure

77pu does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the stated purpose:

• Payment service providers: GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment processors, solely to facilitate deposit and withdrawal transactions.
• Identity verification providers: Third-party KYC and age verification service providers engaged to assist with regulatory compliance obligations.
• Technology and infrastructure providers: Cloud hosting, data storage, and platform infrastructure providers who process data on our behalf under strict data processing agreements.
• Game content providers: Game software providers who may receive limited technical data necessary to deliver their games through the 77pu platform.
• Regulatory and law enforcement authorities: Philippine government agencies, regulatory bodies, and law enforcement authorities where disclosure is required by law, court order, or regulatory direction — including the Anti-Money Laundering Council (AMLC) where applicable.
• Professional advisers: Legal, accounting, and auditing professionals engaged by 77pu, subject to professional confidentiality obligations.

All third-party service providers who process personal data on behalf of 77pu are required to do so only in accordance with our instructions and applicable data privacy laws. They are prohibited from using your data for their own independent purposes.

8 Data Retention

77pu retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulation. The following general retention periods apply:

• Account data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in accordance with Philippine AML record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by applicable financial regulations.
• Identity verification documents: Retained for the duration of your account and for five (5) years following account closure.
• Customer support communications: Retained for three (3) years from the date of the communication, or longer where relevant to an ongoing dispute or regulatory matter.
• Marketing consent records: Retained until you withdraw consent, plus a reasonable period thereafter to demonstrate compliance.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with our data disposal procedures. Where data is anonymised rather than deleted, the anonymised data may be retained indefinitely for analytical purposes.

9 Security Measures

77pu implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 77pu platform.
• Encrypted data storage for sensitive personal and financial information held on our servers.
• Access controls limiting access to personal data to authorised personnel only, on a strict need-to-know basis.
• Multi-factor authentication for internal systems that process personal data.
• Regular security audits and penetration testing conducted by independent security professionals.
• Incident response procedures to detect, contain, and respond to data security incidents promptly.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 77pu will notify the National Privacy Commission and affected individuals in accordance with the requirements of the Data Privacy Act of 2012 and its implementing rules.

While we take every reasonable precaution to protect your data, no method of electronic transmission or storage is completely secure. You are also responsible for maintaining the security of your own account credentials and should never share your password with anyone.

10 Cookies & Tracking Technologies

77pu uses cookies and similar tracking technologies to operate and improve the platform, personalise your experience, and analyse usage patterns. The following types of cookies are used:

• Strictly necessary cookies: Essential for the platform to function correctly. These include session cookies that maintain your login state and security cookies that protect against fraud. These cannot be disabled.
• Functional cookies: Remember your preferences and settings (such as language and display preferences) to provide a more personalised experience.
• Analytics cookies: Collect anonymised data about how users interact with the platform, helping us identify areas for improvement. This data does not identify you personally.
• Marketing cookies: Used to deliver relevant promotional content and measure the effectiveness of our marketing activities. These are only set with your consent.

You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 77pu platform. For more information on managing cookies in your specific browser, refer to your browser's help documentation.

11 Your Data Subject Rights

Under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights in relation to your personal data held by 77pu:

• Right to be informed: The right to be informed about how your personal data is collected and processed — which this Policy fulfils.
• Right of access: The right to request a copy of the personal data 77pu holds about you, along with information about how it is being used.
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data held about you.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer via live chat or at [email protected]. We will respond to all verified data subject requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by a further thirty days with prior notice.

12 Children's Privacy

The 77pu platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. Any funds held in such an account will be handled in accordance with applicable regulations.

If you are a parent or guardian and believe that your child has registered on the 77pu platform, please contact us immediately at [email protected] so that we can take appropriate action without delay.

13 Changes to This Privacy Policy

77pu reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or platform features. When material changes are made, we will notify registered members via email or a prominent notice on the platform prior to the changes taking effect.

The date of the most recent revision is always displayed at the top of this page. We encourage you to review this Policy periodically to stay informed about how 77pu protects your personal data. Your continued use of the platform following the posting of any changes constitutes your acknowledgement of the updated Policy.

If any amendment materially affects your rights or the way we process your personal data in a manner that requires fresh consent, we will seek that consent from you before the changes take effect.

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 77pu handles your personal data, please contact our Data Protection Officer through any of the following channels:

• Live Chat: Available 24/7 directly through the 77pu platform — the fastest way to reach us.
• Email: [email protected]

Our support team includes Filipino-speaking agents available during peak hours to assist members from Manila, Cebu, Davao, Quezon City, Makati, and across the Philippines. We aim to acknowledge all written privacy inquiries within one business day and to resolve them within thirty (30) calendar days.

If you are not satisfied with our response to a privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the independent authority responsible for enforcing the Data Privacy Act of 2012.